Submit Order Refund

POST 
/api/entry/refund

If there's a need to issue a refund after a payment has been completed, you can request it through this API. Once the payment gateway confirms the legitimacy of the refund request, the amount will be returned to the payer in accordance with the established refund guidelines.

1. It's possible to issue multiple partial refunds using the original order number. However, the combined amount of all refunds shouldn't surpass the original payment amount. Typically, you shouldn't have more than 10 partial refunds for a single order.
2. After issuing a refund, you should utilize the [Query Refund] API to check on its status. Remember, refunds might not be instantaneous and can be influenced by the policies of the specific payment channel.

Note: In-store card-present (CP) transactions cannot initiate a refund request through this API.

Here is a Java code example

// Set application parameters and keys
private static final String APP_RSA_PRIVATE_KEY = "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";

private static final String GATEWAY_RSA_PUBLIC_KEY = "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA2m4nkQKyQAxJc8VVsz/L6qVbtDWRTBolUK8Dwhi9wH6aygA6363PVNEPM8eRI5W19ssCyfdtNFy6DRAureoYV053ETPUefEA5bHDOQnjbb9PuNEfT651v8cqwEaTptaxj2zujsWI8Ad3R50EyQHsskQWms/gv2aB36XUM4vyOIk4P1f3dxtqigH0YROEYiuwFFqsyJuNSjJzNbCmfgqlQv/+pE/pOV9MIQe0CAdD26JF10QpSssEwKgvKvnXPUynVu09cjSEipev5cLJSApKSDZxrRjSFBXrh6nzg8JK05ehkI8wdsryRUneh0PGN0PgYLP/wjKiqlgTJaItxnb/JQIDAQAB";

private static final String APP_ID = "wz715fc0d10ee9d156";

private static final String SANDBOX_GATEWAY_URL = "https://wiseasy-open.sg.wisepaycloud.com";

// Instantiate a client
OpenApiClient openapiClient = new OpenApiClient(APP_ID, SANDBOX_GATEWAY_URL, APP_RSA_PRIVATE_KEY, GATEWAY_RSA_PUBLIC_KEY);

// Build a request object, set parameters
OrderRefundSubmitRequest request = new OrderRefundSubmitRequest();
request.setMerchant_no("302100085224");
request.setOrig_merchant_order_no("TEST_1723008936362");
request.setMerchant_order_no("TEST_REFUND_" + System.currentTimeMillis());
request.setPrice_currency("ZAR");
request.setOrder_amount(5000.34);
request.setNotify_url("https://m.website.com/pay/notify/refund");
request.setDescription("Product Quality Issues");

OrderRefundSubmitResponse response;
try {
    // Execute the request
    response = openapiClient.execute(request);
} catch (OpenApiException e) {
    // Handle network exceptions ......
    // @TODO
    System.err.println("\nrequest api error:" + e.getErrCode() + "->>" + e.getErrMsg());
    return;
}
if (!response.isSuccess()) {
    // Handle business exceptions ......
    // @TODO
    System.err.println("\napi execute error:  " + JSON.toJSONString(response));
}

// Write your business code based on the API response ......
// @TODO

Request

Responses

200

success

Response Headers